Area of Interest

Welcome
On this website you find relevant information about the work of the EUPAN-Network. EUPAN is an informal network of the Directors General responsible for public administration in the Member States of the European Union and the European Commission. Under "Official documents" you will find key documents from the Meetings of Directors General. The area "Projects" presents current studies and surveys. You will also find announcements of events and other areas of interest. Our carefully-selected list of links provides access to many other sources of information.

In Evidence

50th Meeting of Directors General of Public Administration - Conclusions on the Future of EUPAN
What are public services good at? Success of public services in the field of human resource management
EN: Executive Summary / FR: Résumé 
FR: Annexe: Bonnes pratiques en GRH

. A Comparative Overview of Quality Management in Public Administration
A project undertaken by a member of the IPSG group. (Gordana Zurga, the Slovenian representative)
. Eupan newsletter 2008/2
Slovenia chaired the European Public Administration Network from 1 January to 30 June 2008.
 
During this period the Slovenian Presidency eagerly carried out the priorities set by the Medium-Term Programme for 2008-2009 and<
. Regulating Conflicts of Interest for Holders of Public Office in the European Union
A Comparative Study of the Rules and Standards of Professional Ethics for the Holders of Public Office in the EU-27 and EU Institutions
. Eupan Newsletter 2008


Portuguese Presidency of the Council of the European Union

. Customer Satisfaction Management – “EU Primer, Customer Insight”

This primer points on the relevance of customer focus and the role(s) citizens/customers play in public sector management and gives an overview of different methods and techniques getting an insight into customer's

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Events

.5th Quality Conferenece for Public Administrations in the EU - Paris 2008
.Joint Conference – “Diversity Through Equality in Public Administrations in Europe” - Cophenagen
.3rd European CAF Event: CAF Inspiring Change

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The French Presidency website

Direction générale de l'administration et de la fonction publique (DGAFP) FR
Directorate General of Administration and Public Service (DGAFP) EN

EUPAN Meetings

Survey


Mid-term Evaluation of the Social
Dialogue Test Phase for Central Public
Administrations



Official documents
50th Meeting of Directors General of Public Administration - Conclusions on the Future of EUPAN
49th Meeting of Directors General of Public Administration - Resolution
48th Meeting of Directors General of Public Administration - Resolution
47th Meeting of Directors General of Public Administration - Resolution
46th Meeting of Directors General Responsible for Public Administration

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